IT Bulletin

October 27, 2014

Google is investigating an issue with Google Drive that is affecting a subset of users.

Updates directly from Google can be found on the Google Apps Status Dashboard.

September 17, 2014

WiFI connectivity has been restored in Guild Hall, but there is still a hardware issue affecting roughly 20% of the wired ports.  Hardware is scheduled to be replaced at approximately 10:00 am tomorrow (9/18).

During the hardware replacement, all connectivity, both wired and wireless, will be unavailable for up to 2 hours.

September 12, 2014

Please be advised that there is an email scam circulating with the subject: Fwd: Your Webmail account Certificate expired on the 10-9-2014



The message  claims that you must renew your webmail certificate and that you must click on a link to update your records.  This is a phishing attempt to collect your password and other personal information.

You should NEVER  share any password with anyone.  Please also remember that IT will NEVER ask for your password.


If you have clicked on the link in this email, please contact the Help Desk immediately.

August 29, 2014

Please be advised that in observance of Labor Day, the Help Desk will be closed on Monday, September 1st.

The Help Desk will be open on Saturday (8/30) and Sunday (8/31) from 9am to 3pm.

Thank you.

July 18, 2014

We are pleased to announce that we have enhanced the Jenzabar CX password system to send reminder emails when passwords are due to expire. Notifications will be sent to users on the following schedule:

1st reminder: 30 days prior to expiration
2nd reminder: 15 days prior to expiration
Subsequent reminders: 7 days (1 reminder per day) prior to expiration

These reminder emails will contain information regarding the password change process in both the terminal based version and CX 8.1 interface.

In addition, we have also added an "expiration lookup" option to the Jenzabar CX Utility menu, where you will be able to see the exact date your password is due to expire. The menu location is:

[U] Utility Menu--> [a]-Login --> [b] Password Expire Date

Please Note: Although this system reminds our users of when their passwords will expire, we will still never ask for your password.