IT Bulletin

 
January 21, 2015

Our ISP has confirmed that the issue affecting our internet service has been resolved.

If you are still experiencing difficulty connecting to the internet, please contact the Help Desk to report the issue. The Help Desk can be reached via phone at 718-390-3410 or via email at helpdesk@wagner.edu

Thanks again for your patience in this matter.

 
January 21, 2015

We have confirmed with our ISP that there is an outage on the east coast that is causing intermittent delays with our internet service. At the moment, our connection seems to have stabilized, but the time frame for a fix is unknown, and there is no indication if lengthy outages are still possible. We are in constant communication with our provider to get more detailed updates.

As more information becomes available, we will pass it along.

Thanks very much for your patience and understanding.

 
December 11, 2014
Next Tuesday, December 16 at 10PM Network Operations will be switching the campus to our new Internet provider.  The procedure has been planned to create very little interruption to service but to be on the safe side users should expect up to a one hour outage for Internet services which can include email.  If anyone experiences disruption of any service beyond that please let the helpdesk know.

Thank you.

 
October 27, 2014

Google is investigating an issue with Google Drive that is affecting a subset of users.

Updates directly from Google can be found on the Google Apps Status Dashboard.

 
September 17, 2014

WiFI connectivity has been restored in Guild Hall, but there is still a hardware issue affecting roughly 20% of the wired ports.  Hardware is scheduled to be replaced at approximately 10:00 am tomorrow (9/18).

During the hardware replacement, all connectivity, both wired and wireless, will be unavailable for up to 2 hours.