IT Bulletin

February 25, 2015

Google has not released an official statement that this issue has been resolved, but we have definitely seen improvement over the last day or so.

Please let us know if you continue to have unexpected contact results when using the autocomplete feature.

February 24, 2015

Seems like Google has tracked down the issue and is attempting a repair.

From Google:
"The root cause of the issues was identified and mitigated. The product team is working now on restoring the order of suggestions Autocomplete provides. We will keep you updated with the progress of the work, as well as ETA we get from the product team."

As soon as we get notification of repair, we'll pass it along.

Thanks for your continued patience.

February 23, 2015

Google has confirmed that this is a known issue other users (outside of our domain) are also experiencing.

We have not received a timeline for resolution as of yet. We'll keep you updated as new information becomes available.

Thanks very much for your patience and cooperation.

February 23, 2015

We've received multiple reports that the auto-complete function when typing in a recipient email address in the Gmail compose window is not working as it used to. In the past, most frequently and recently contacted addresses filtered towards the top, and in some cases, they no longer appear to be filtering this way.

Please be advised to take extra care in selecting your email recipients when using this feature. Many of us have committed this task to muscle memory and may not even see the address we might be sending to.

We'll send out additional information about this issue as soon as it becomes available.

February 13, 2015

The I.T. staff and our Internet provider will be making a small change to our Internet connection which will allow us to install our next series of updates to our Internet service. Since our provider can not make an engineer available off hours this change will occur at 8:00 AM on Tuesday morning February 17.

We are expecting this to cause a few 10-15 minutes outages between 8:00 AM and 9:00 AM. If you experience any problems beyond 9:00 AM please alert the help desk.

As always we thank you for your understanding as we continue to improve our network service across campus.