Administrative Assistant – Residential Education

Administrative Assistant – Residential Education

TITLE:  Administrative Assistant

DEPARTMENT: Residential Education

EMPLOYMENT STATUS: Full-time

FLSA STATUS:  Non-Exempt

ORGANIZATIONAL RELATIONSHIP: Reports to Director of Residential Education

JOB PURPOSE: Provides direct support to the daily operations of the Office of Residential Education, including front office management, direct assistance to Director, and student inquiry support.

 

DUTIES/RESPONSIBILITIES:   

Essential Functions:

  • Provide direct support and oversees administrative functions to the office
  • Provide administrative support to the Director
  • Track expenses and assist with budget management for Residential Education.
  • Maintain sensitive and confidential documents with accuracy and professionalism.
  • Supervise requisitions, allocations, and expenditures of student staff and professional staff; manage requisition process for the Director and departmental purchases.
  • Provide support and training to the Graduate Residential Coordinators regarding student desk attendant payroll.
  • Recruit, train, evaluate, and supervise student office assistants (OA) and provide indirect supervision to the student desk attendant (DA)
  • Receive and respond to inquiries by phone, email, and mail; make referrals as appropriate to other departments or people at Wagner College
  • Maintain front office area, greet office visitors, and address and resolve issues brought to the attention of the department from the following constituents: students, parents, campus partners, guests, and external contractors.
  • Communicate with internal Wagner College offices and external vendors regarding office administration, supply ordering, office maintenance, etc.
  • Manage communication processes with external partners & manage departmental rolodex
  • Provide support to housing operations functions as needed, including room assignments switches, meal plans, and billing.
  • Assist in turnover of keys with members of facilities & ResEd staff
  • Manage inventory process for office, including office supplies (including central office & 9 satellite building offices) and student staff programming supplies
  • Provide follow up on maintenance and housekeeping issues within the residence halls.
  • Assist with the organization and implementation of departmental and divisional events, including RA Training, Move-In Day, Week of Welcome, Family Weekend, Student Staff Selection, Housing Selection, Commencement, Closing, and Alumni Weekend.
  • Other duties, committees and projects as assigned.

 

QUALIFICATIONS

Work Experience: Prior office support and customer service experience.

 Education: High School Diploma, GED or comparable education required, college preferred.

Certifications:   N/A

Licenses: N/A

Desired Work Traits:    

  • Pleasant, service-oriented, and friendly demeanor
  • Prompt with task completion
  • Maintain confidentiality with student records and incidents
  • Ability to use independent judgment
  • Ability to stay focused despite frequent interruptions
  • Adaptability to new initiatives, projects and working with students
  • Desire to work with graduate assistant staff that rotates every year.

Computer Skills:  Excellent computing skills: Microsoft Office, CARS database, e-mail/internet, Google docs

Communication/Interpersonal Skills: Excellent oral and written communication skills

Salary: Commensurate with qualifications and experience

To apply, please direct letters of interest and resumes to:

Thomas Tressler-Gelok, Director of Residential Education

Wagner College

One Campus Road

Staten Island, NY 10301

or

thomas.gelok@wagner.edu with the subject line "Administrative Assistant"

No phone calls please. The review of applications will begin immediately.