Financial Aid Counselor

Financial Aid Counselor

Title: Financial Aid Counselor

Department:  Financial Aid

 Employment Status: Full-time

FLSA STATUS:   Non-Exempt

Organizational Relationship:  Director of Financial Aid

Job Purpose:  To assist the Director of Financial Aid with administration of various aid programs while maintaining a student-centered environment.


Essential Functions: 

  • Meet with parents and students to discuss financial aid options available to them and their best possible alternatives to financing the cost of education at Wagner College and/or Study Abroad
  • Ensure compliance with regulations and policies of federal, state and outside agencies
  • Ensure compliance with Wagner College policies
  • Coordinate the Student Employment Program functions including the Job Order, Referral system, collection of the I-9 and W-4 forms and guiding students through the Student Employment process, update the Job Database
  • Coordinate the processing of various types of funds including, but not limited to NYS funds
  • Coordinate and actively participate in Financial Aid packaging including the processing of federal, state, private and institutional funds.
  • Review appeals and Requests for Special Condition Consideration
  • Coordinate the import of data from COD for federal loan processing.
  • Responsible for documenting and updating of policies and procedures
  • Meet with parents and students to discuss financial aid options available to them and their best possible alternatives to financing the cost of education at Wagner College and/or Study Abroad
  • Participate in various financial aid functions (i.e. – new student orientation, Campus Visit Days, Admitted Student Days, registration nights)
  • Communicate with parents and students to resolve financial aid and/or billing-related matters
  • Review and creation of documents, forms, publications

Non-Essential Functions:

  • Assist with monitoring of federal fund expenditures
  • Assist with preparation of A-133, CDS, IPEDS, FISAP and other reports preparation
  • Review and approve/deny student Refund requests in accordance with regulations/policies
  • Answer phones and emails involving detailed financial aid and billing-related queries
  • Assist with reconciliation of funds
  • Assist with training of Office of Financial Aid Staff
  • Participate in professional development activities
  • Filing
  • Reception Duties

Supervisory Responsibilities

  • Limited supervision of Office Assistant, Graduate and student assistants

Nothing in this job description restricts Management’s right to assign or reassign duties and responsibilities to this job at any time.


Work Experience:    One to two years experience in Title IV administration, preferably in a small, private, liberal arts college setting preferred.

Education:  Bachelor’s Degree preferred

Desired Work Traits:     Working knowledge of the financial aid process and federal regulations; experience with federal verification required; supervisory experience required; ability to work independently and as part of a team; attention to detail required; ability to effectively solve problems, implement projects and multi-task in a fast-paced environment; demonstrated competency in mathematics

Computer Skills: Proficiency in Microsoft applications, internet and email in a network environment.  Working knowledge of NSLDS, ELM, COD, Clearinghouse, IFAP, EDExpress preferred.; knowledge of Jenzabar CX and html/webpage maintenance helpful.

Communication/Interpersonal Skills: Ability to communicate effectively via verbal and written communication; ability to actively listen, manage sensitive and/or difficult situations; ability to multi-task and manage others


  • First Floor in building without elevator or handicap access
  • Travel may be required
  • Evening and weekend hours required for special events. May be required to accommodate student/family schedule.

To apply, please direct letters of interest and resumes to: with the subject line “Financial Aid Counselor"


Office of Financial Aid

Wagner College

One Campus Road

Staten Island, NY 10301

No phone calls please.

The review of applications will begin immediately.

Additional Information

In compliance with NYC’s Pay Transparency Act, the annual base salary range for this position is $40,000 - $50,000. Wagner College considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.

Wagner College achieves this mission through the implementation and enhancement of The Wagner Plan for the Practical Liberal Arts, which was formally launched in 1998. This innovative and bold curricular methodology is predicated on a method of integrated learning. It builds upon Wagner’s history of combining liberal arts and focused professional programs, coupled with our unique location and requires experiential learning for all students. The Plan has thus ushered in a new vision of engaged student learning that is at once reflective and integrated, theoretical and practical. Our goal has been, and continues to be, to provide a transformative college experience which best prepares our students for positions of effective and responsible leadership and citizenship in their chosen professions, and in their personal and public lives. From the outset, our faculty have eagerly led this learning centered endeavor.

Preparing all students for such leadership requires a coherent, efficient, effective and universal educational program and a focused Faculty and Administration, supported by an equally committed Board of Trustees.

Wagner College prepares students for life, as well as for careers, by emphasizing scholarship, achievement, leadership, and citizenship. Wagner offers a comprehensive educational program that is anchored in the liberal arts, experiential and co-curricular learning, interculturalism, interdisciplinary studies, and service to society, and that is cultivated by a faculty dedicated to promoting individual expression, reflective practice, and integrative learning.

Wagner College offers a generous benefit package that includes medical, dental, vision, pension and paid time off benefits to all full-time employees. The Wagner College Office of Human Resources partners with all members of the College community to cultivate a work environment that values equal opportunity, diversity equity inclusion and access, professional development and individual excellence.

Wagner College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national or ethnic origin, sexual orientation, gender identity or expression, marital status, age, disability or genetics. In addition to federal law requirements, Wagner College complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.