Registrar Assistant (II)

Registrar Assistant (II)

POSITION: Registrar Assistant (II)

DEPARTMENT: Office of the Registrar


REPORTS TO: Registrar



Responsible for processing all functions of the Registrar’s office on a daily basis in an efficient, timely, and courteous manner.  Support the office with registration/pre-registration; processing academic transcripts, both official and unofficial; performing enrollment/degree verifications; updating information in the CX Administrative Student System for current students; answering office telephone/responding to drop in; and other duties as assigned.


Essential Functions: 

  • Process enrollment verifications, and academic transcripts, both official and unofficial
  • Helps manage the front office for receiving and processing forms that are submitted
  • Provide assistance with student, faculty, and administrative office requests on an on-going basis
  • Support the Registrar’s Office during registration, drop/add, pass/fail, withdraw, and grading processes
  • Handle inquiries regarding policy and procedures from students and faculty, respond to inquiries in the Registrar’s Office email account, the main office telephone line, and in-person on an on-going basis
  • Maintain office files, including student files
  • Handle correspondence, such as letters and memos to faculty and students, as well as disseminate daily office mail
  • Assist with data entry into computer system on a regular basis
  • Prepare graduating students files for microfilming
  • Other duties as assigned

Nothing in this job description restricts Management’s right to assign or reassign duties and responsibilities to this job at any time.


Work Experience:

  • Minimum of 2-3 years’ experience working in higher education, preferably in a Registrar’s Office or student records environment


  • Associate’s Degree preferred; High School diploma (or GED) required

Desired Work Traits:

  • Excellent customer service skills
  • Able to handle multiple deadlines in a fast paced work environment
  • Attention to detail

Computer Skills:

  • Must be proficient working with various computer applications, such as MS Word and Excel.
  • Working knowledge of Jenzabar/CX Student Administrative System preferred.

Communication/Interpersonal Skills:         

  • Effective communication skills
  • Able to interact productively with various constituencies


  • Position may require working occasional evenings or weekends.

Salary: Commensurate with qualifications and experience

To apply, please direct letters of interest and resumes to:

Athena Turner-Fredrick, Registrar

Wagner College

One Campus Road

Staten Island, NY 10301

or with the subject line "Registrar Assistant"

No phone calls please. The review of applications will begin immediately.