Senior Desk Attendant – Residence Hall

Senior Desk Attendant – Residence Hall

Title: Senior Desk Attendant - Residence Hall

Department: Wagner College Public Safety

Employment Status: Full-Time

FLSA Status: Non-Exempt

Organizational Relationship: Reports to Public Safety Supervisor

Work Location: Wagner College Residence Halls

Primarily responsible for coordinating safety resources at the residence halls, identification/age verification and enforcement of Wagner College guest policies. Respond to inquiries from student residents in-person and via phone. Notify Public Safety personnel of safety and security concerns in the residence halls. Know, understand and execute front desk operations and procedures. Answer inquiries by phone and relay messages, receive and sort packages, attend training and periodic meetings with Public Safety staff. Perform other duties as assigned. Duties include and are not limited to administrative assignments, inventory of desk resources, reporting hazardous conditions and reports of alleged crimes to Public Safety Supervisors and/or Public Safety Director.

Education and Experience
A high school diploma or Associate’s degree. Minimum 2 years relevant experience, administrative support, and/or general customer service. Basic computer skills and ability to learn new programs. Good communication and customer service skills. Strong multi-tasking, communication and time management skills.
Excellent team player with the ability to work independently and problem solving abilities. Establish and maintain cooperative working relations with staff and residents.

Desired Skills
● Ability to multi-task and communicate sensitive information effectively
● Proficiency in Microsoft Office products, including but not limited to, MS SharePoint, MS Teams, MS Excel, PowerPoint, GIS, and other analytical and communications tools.

To apply, please direct letters of interest and resumes to:

Heba Gore, Director of Public Safety
Wagner College
One Campus Road
Staten Island, NY 10301

OR with the subject line “Senior Desk Attendant - Residence Hall”

The review of applications will begin immediately.

Additional Information

In compliance with NYC’s Pay Transparency Act, the annual base salary for this position is $16.00 per hour. Wagner College considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.

Wagner College achieves this mission through the implementation and enhancement of The Wagner Plan for the Practical Liberal Arts, which was formally launched in 1998. This innovative and bold curricular methodology is predicated on a method of integrated learning. It builds upon Wagner’s history of combining liberal arts and focused professional programs, coupled with our unique location and requires experiential learning for all students. The Plan has thus ushered in a new vision of engaged student learning that is at once reflective and integrated, theoretical and practical. Our goal has been, and continues to be, to provide a transformative college experience which best prepares our students for positions of effective and responsible leadership and citizenship in their chosen professions, and in their personal and public lives. From the outset, our faculty have eagerly led this learning centered endeavor.

Preparing all students for such leadership requires a coherent, efficient, effective and universal educational program and a focused Faculty and Administration, supported by an equally committed Board of Trustees.

Wagner College prepares students for life, as well as for careers, by emphasizing scholarship, achievement, leadership, and citizenship. Wagner offers a comprehensive educational program that is anchored in the liberal arts, experiential and co-curricular learning, interculturalism, interdisciplinary studies, and service to society, and that is cultivated by a faculty dedicated to promoting individual expression, reflective practice, and integrative learning.

Wagner College offers a generous benefit package that includes medical, dental, vision, pension and paid time off benefits to all full-time employees. The Wagner College Office of Human Resources partners with all members of the College community to cultivate a work environment that values equal opportunity, diversity equity inclusion and access, professional development and individual excellence.

Wagner College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national or ethnic origin, sexual orientation, gender identity or expression, marital status, age, disability or genetics. In addition to federal law requirements, Wagner College complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.