New IT service management portal

New IT service management portal

Welcome back everyone, and welcome to the class of 2022!
 
We invite you to stop on by to our new IT service management portal at http://wagner.edu/askIT.
 
There you will be able to find answers to many of your technology questions and request help for your technology issues.
 
We've partnered with TeamDynamix, an IT service management software provider focused on Higher Education, to improve how we deliver services to the Wagner Community. We hope that you will find the process of finding helpful information and requesting help improved and more efficient. We are excited to utilize this new software to provide the Campus community with an exceptional technology experience.
 
For more information about how to use this new portal, please browse these Knowledgebase articles.
 
We look forward to your feedback and to a great Fall semester!