Interested in trying an online class, but not sure where to start?
Our longest tenured online partner, Ed2go, is offering a selection of its self-paced tutorial courses for free through June 30. This is a great opportunity to try-out taking an online class.
Courses included are:
This course will begin with an overview of the evolution of the management position as well as the tasks of a manager. You will also learn skills to assist you in time management, delegating responsibility, motivating your employees, solving problems, and resolving conflicts so you can accomplish your job more effectively.
This course provides a step by step process to becoming a great conversationalist as you use communication to build rapport, motivate and create trust, warmth, and respect in all settings. You will also learn methods to communicate effectively with a variety of audiences including groups and children.
This course will help you discover methods to deliver high levels of customer service. You will learn how to measure customer service and discover how to anticipate the expectations and needs of your customers. Plus, you will learn how to develop policies to resolve complaints and build long-lasting customer service programs. This class will conclude with methods of training and motivating your workforce to deliver exceptional customer service.
This course will help you master cost-effective marketing strategies that provide results with hands-on activities and real-world examples. Some examples include strategic partnerships, local marketing, search engine optimization, web design, social networking, e-mail marketing, lead generation, and niche marketing. The course will also focus on the importance of repeat customers and engaging customers in referring others. You will also learn to track these marketing tactics to determine if you are meeting your goals.
The key to managing your personal finances is setting clear financial goals, making the right investments, increasing financial security, and preparing for retirement. This course will help you create and use a household budget, borrow and invest wisely, make intelligent decisions about insurance, and plan for your financial future.
This course will start with helping you to select jobs that are right for you and staying positive through your job search. Next, you will learn ways to differentiate yourself from the competition by identifying your experiences, strengths, and personality traits that set you apart. You will also get tips for writing resumes, cover letters, interviewing, and networking.