Follett Access
Beginning in Fall 2026, Wagner College will launch Follett Access, a new course materials program designed to make accessing required textbooks and course materials easier and more convenient for students.
Through Follett Access, eligible required digital and physical course materials will be provided before the first day of class, helping students start the semester prepared without the need to purchase materials separately. The cost of the program will be included as part of student billing.
This FAQ provides answers to common questions about how Follett Access works, and what to expect before the start of the semester.
Follett Access is Wagner College’s course materials program designed to ensure students are prepared for the first day of class with access to their required course materials.
Through this program, required digital and physical materials are coordinated in advance and delivered through a streamlined, consistent process each term. The program supports instructional continuity, student preparedness, and strong coordination between faculty, campus leadership, and the campus store.
Students receive the materials selected by their instructors in the format required for the course, helping ensure they begin the term ready to engage with course content.
Follett Access supports Wagner’s goals to:
- Ensure students begin the term prepared with their required materials
- Support faculty in starting instruction on the first day of class
- Create a clear, consistent process for accessing course materials each term
- Provide predictable program pricing so students can plan ahead
- Strengthen coordination between academic and operational teams across campus
This program reflects our commitment to readiness, clarity, and a simplified course materials experience for students and faculty.
Once a student registers for courses, required course materials are identified based on faculty adoptions.
Digital materials are delivered directly in Moodle, where students can access their online materials and utilize tools such as highlighting, note-taking, and search features.
Physical materials are prepared by the campus store for in-store pick up.
Physical materials can be kept at the end of the term based on the campus program structure.
Follett, our campus store partner, works on behalf of Wagner College to coordinate sourcing and delivery of required materials so students receive the correct adopted materials in the correct format by the first day of class.
All students are automatically enrolled in Follett Access during course registration each term for convenience.
Students who do not wish to participate may opt out by the published deadline each term with no penalty. Students who opt out are responsible for securing their required materials independently from the Wagner Bookstore or other source.
Students must take action to opt out each term.
If the opt-out deadline has not passed, students can access the Follett Access portal at https://ACCESSPortal.follett.com:443/2099 and select “Opt In” or “Opt Out.” Please note that the opt-out portal will not open until July 18.
Click here to learn more about Opt-Out.
Participation instructions and reminders are sent to the student’s campus email each term.
Follett Access is built around five core student priorities:
Students are automatically enrolled for convenience and may choose to stay in the program or opt out each term; no pressure, no penalty.
Consistent | A clear, reliable process each term.
All participating students receive their required course materials for the same program price, regardless of major.
Predictable | Clear program pricing. No surprise costs. All required course materials are included in one consistent program price so students can budget with confidence.
Convenient | Access built into your day.
Physical materials are prepared by the campus store as needed.
Students may experience cost benefits through Follett Access as a result of the campus store’s publisher relationships and coordinated sourcing approach.
More importantly, the program provides transparent and predictable pricing each term. All required course materials are included in a clearly communicated program charge, helping students plan ahead and budget with confidence.
By simplifying the process and consolidating required materials into one coordinated experience, the program also reduces the need to search across multiple platforms and ensures students can easily access and manage their materials regardless of format.
Only materials identified by faculty as required are included in the program.
Materials may include:
- Digital textbooks
- Courseware and access codes
- Physical textbooks
- Lab manuals or workbooks
Recommended or optional materials are not included but may be purchased separately through the campus store.
What is the difference between “Required” and “Recommended” materials?
- Required: Necessary to fully participate in the course.
- Recommended/Optional: Suggested by the instructor to support learning, but not mandatory.
Only required materials are included in the program.
No. Faculty retain full academic freedom and continue selecting the required materials, formats, editions, and providers that best support their courses, including open educational resources.
This coordinated approach ensures students have access to adopted materials by the first day of class, allowing instruction to begin immediately.
The program supports faculty by:
- Ensuring students receive the correct adopted materials
- Supporting consistent first-day readiness
- Coordinating delivery logistics
How are faculty supported?
Faculty receive:
- Adoption deadline reminders
- Clear communication timelines
- Coordination support from campus leadership and the store team
- Assistance integrating digital materials into [LMS]
- Ongoing partnership support to ensure materials are delivered as expected
Digital materials are delivered directly in Moodle.
Students will receive email communications from shop@em.efollett.com with access details and instructions.
For technical support, students may contact 2099mgr@follett.com or visit the help site .
If a course requires physical materials:
In-Store Pickup
- Students will receive an email when materials are ready for pickup
- Students must show their Student ID when picking up materials
- Shipping may be added by visiting the Wagner College Bookstore and search “Access Shipping”
Students will receive email notifications regarding shipment delivery.
Added Courses
Within 24 hours of adding a course, students will automatically receive access details for required digital materials in Moodle]. If physical materials are required, the campus store will notify the student when they are ready.
Dropped Courses
Access to digital materials will be disabled after the drop deadline. If physical materials were provided, they must be returned to the campus store.
Do students keep their materials at the end of the term?
Physical materials may be kept by the student at the end of the term and do not need to be returned.
Digital materials remain accessible for a minimum of 180 days depending on publisher terms.
Students and faculty receive email communications to their campus email address including:
- Program introduction
- Participation instructions (if applicable)
- Deadlines
- Access details
- Pickup notifications
All communications are sent to the official campus email account.
The program charge will appear on your student bill as “Book Fee.”
If a student opts out before the deadline, the charge will be removed or refunded according to campus policy.
For general support resources visit the Customer Support Center.
You may also contact the campus store directly at: 718-390-3469
Your campus store is available to support you throughout the term with technology, supplies, and officially licensed campus merchandise.
Visit the campus store in person or online for additional resources and services.