Management for IT Professionals

Information Technology (IT) professionals are often promoted into management roles without training in the organizational and human dynamics of management and leadership. If you are a new manager with an IT background, this online course will prepare you to lead teams and projects in the IT domain. Working from an IT perspective, the course focuses on developing a successful leadership style for effective team building, collaboration, and a corporate culture that promotes success.

More Info

Job Outlook for IT Managers
The US Bureau of Labor Statistics (BLS) anticipates a 10% growth in demand for Computer and Information Systems Managers between now and 2029. This is much faster than average growth for all jobs. The BLS notes that an increase in the popularity of cloud computing is shifting the role of IT in many organizations from machine-focused to team- and management-focused. According to, IT managers earn $88,544 per year, on average. Salaries for early-career career IT managers range from $45-$108,000 per year, with an average of $68,497 during the first 1-4 years of their careers.

Course Objectives

  • Learn to think about budgeting in a strategic, integrated manner
  • Gain strategies to solve problems and challenges
  • Understand the legal issues involved in operations
  • Learn seven management disciplines
  • Develop effective negotiation skills
  • Learn to communicate and lead a team effectively

Lesson I
Learn how to work successfully as a manager within the IT industry. You’ll understand decision making strategies, customer relationship best practices, and how to best communicate with a team.
Lesson II
Review different business models and understand what types of management are best for each. Assess strategic business alternatives and how to implement them.
Lesson III
Understand the importance of financial statements and how to manage cash flow. Look at financial ratios and how to best document transactions. You’ll also cover sources of law, including agency, employment, torts, sales and products liability, and intellectual property.
Lesson IV
Look at different leadership styles and theories and assess which is most beneficial for you and your organization. Study the meaning of an organization’s culture and how to change one positively.
Lesson V
Learn the steps, tools, and types of negotiations that are most beneficial. You’ll also study the seven management disciplines and relate them to your industry.
Lesson VI
Complete the course by learning about best practices for budgeting and persuasive communication. Discuss what factors to consider when creating a budget as well as what evidence to present when trying to win an argument.

This online class will begin within 24-hours of student enrollment. Students will have 6-months to access their course and will complete approximately 390 hours of course work during this time.


  • Katrina McBride 
  • Katherine Squires Pang 

Katrina McBride’s career reflects extensive experience in organizational leadership, marketing strategies, and market development in multi-national corporate environments. Her leadership abilities have been utilized to develop new programs and functional areas. In director-level positions for Nortel Networks, she led strategy for competitive intelligence, emerging markets, and lead generation. McBride holds an M.A. in organizational management and a B.S. in psychology.

Katherine Squires Pang, J.D., LL.M., M.Ed has practiced law since 1983. She has served as an adjunct faculty member in the Graduate School of Management at the University of Texas, Dallas, and has been an adjunct faculty member of many universities, including New York University and UC Irvine. She received her B.A. in 1980 from Clark University, her J.D. from the University of Dayton Law School in 1982, her LL.M in Taxation from Georgetown University Law School in 1983, and her M.Ed from the University of Texas in 2001.


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IT Manager FAQs


WHAT MANAGEMENT SKILLS DO IT PROFESSIONALS REQUIRE?Often, they are experts in the systems or technologies their teams use and deploy. To become effective managers, they need to add skills in areas such as; recruiting, hiring and promotion, team and relationship building, project design and management, budget and resource management, communication, leadership, motivation and organizational dynamics.
WHAT ARE THE UNIQUE CHALLENGES OF MANAGING IT PROFESSIONALS?New IT managers often face challenges communicating and leading from a management perspective rather than a technical perspective. The challenges often manifest in areas such as communication, leadership and power perceptions, budget preparation and administration, hiring and promotion and human resources-related legal issues. WHAT JOB TITLES ARE ASSOCIATED WITH IT MANAGEMENT ROLES?IT Management Professionals frequently have job titles that reflect the balance in their roles between technology and organizational priorities. Some IT Management job titles include:
Chief Information Officer, Chief Technology Officer, IT Director, IT Manager, Information Systems Manager.